Privacy Policy

Four Chairs Social ("we," "us," or "our") operates the website at fourchairssocial.com and our physical location at 5400 Nelson Road, Suite 300, Lake Charles, LA. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our website or services.

Information We Collect

Information You Provide

We may collect personal information that you voluntarily provide when you:

• Fill out a contact form on our website
• Make a reservation or book a table
• Purchase products through our online shop
• Sign up for a membership or day rate
• Subscribe to our mailing list or SMS notifications
• Communicate with us via phone, email, or in person

This information may include your name, email address, phone number, mailing address, and payment information.

Information Collected Automatically

We use Cloudflare Web Analytics, a privacy-focused analytics service that does not use cookies, does not collect personal data, and does not track individual visitors across sites. It provides aggregate data about page views, referrers, and device types to help us improve our website. No personally identifiable information is collected through this service.

How We Use Your Information

We use the information we collect to:

• Process reservations and manage table bookings
• Process purchases and deliver products
• Manage memberships and day rate access
• Respond to your inquiries and provide customer support
• Send transactional communications (booking confirmations, order receipts)
• Send promotional messages if you have opted in (see SMS/Text Messaging section)
• Improve our website, services, and customer experience
• Comply with legal obligations

Third-Party Services

We use the following third-party services to operate our business. Each has its own privacy policy governing how they handle your data:

• Square — Payment processing for online and in-person purchases. Square handles all payment card data and is PCI DSS compliant. We do not store your credit card information on our servers. Square Privacy Policy
• GoHighLevel (GHL) — Booking management, membership management, and contact forms. Information you submit through our reservation, membership, and contact forms is processed by GoHighLevel. GoHighLevel Privacy Policy
• Cloudflare — Website hosting and analytics. Cloudflare Web Analytics is cookie-free and does not collect personally identifiable information. Cloudflare Privacy Policy

We do not sell, trade, or otherwise transfer your personal information to third parties for their marketing purposes.

SMS/Text Messaging

With your explicit consent, we may send you SMS/text messages regarding:

• Reservation confirmations and reminders
• Order status updates
• Event announcements and promotions
• Membership information

Message frequency: Message frequency varies based on your interactions and preferences. You may receive up to 10 messages per month.

Opt-out: You can opt out of SMS messages at any time by replying STOP to any message. After opting out, you will receive one final confirmation message. You may also contact us directly to be removed from our messaging list.

Help: Reply HELP to any message for assistance, or contact us at (337) 540-1287.

Costs: Message and data rates may apply depending on your mobile carrier and plan. Four Chairs Social is not responsible for any charges from your carrier.

Carriers: Carriers are not liable for delayed or undelivered messages.

Privacy: We will not share your phone number or SMS opt-in data with third parties for their marketing purposes. Your information is used solely for the purposes described in this policy.

Payment Processing

All payment transactions are processed through Square. When you make a purchase:

• Your payment card information is collected and processed directly by Square using their secure, PCI DSS-compliant systems
• We do not store, process, or have access to your full payment card numbers
• We receive only the information necessary to fulfill your order (such as a transaction ID and the last four digits of your card)
• Square may collect additional information as described in their privacy policy

Cookies and Tracking

Our website does not use cookies for analytics purposes. Cloudflare Web Analytics is entirely cookie-free.

Third-party services embedded on our website (such as Square checkout or GoHighLevel forms) may use their own cookies as necessary for their functionality. Please refer to their respective privacy policies for details.

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. Our website is served over HTTPS with TLS encryption. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us and we will take steps to delete such information.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your information
• The right to opt out of marketing communications

To exercise any of these rights, please contact us using the information provided below.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information. Your continued use of our website and services after any changes constitutes your acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Four Chairs Social

5400 Nelson Road, Suite 300, Lake Charles, LA

Phone: (337) 540-1287